Club7 Terms & Conditions

These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") govern the contractual relationship between Club7 (hereinafter "the Company", "we", "us", or "our") and any individual (hereinafter "Player", "User", "you", or "your") who accesses, registers on, or uses the Club7 platform accessible at https://club7.cam and any associated mobile or web-based services.

Club7 operates as an online casino and sports betting platform providing gaming entertainment services to eligible players in accordance with applicable international gaming regulations. By creating an account, accessing the platform, or placing a wager of any kind, you acknowledge that you have read, understood, and agree to be legally bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy.

These Terms apply to all products and services offered through the Club7 platform including, but not limited to, live casino games, slot games, sports betting markets, promotional offers, loyalty programmes, and customer support interactions.

In these Terms and Conditions, the following terms shall carry the meanings defined below unless the context otherwise requires:

To register and maintain an active account on Club7, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis:

1. Age: You must be at least 21 years of age. Club7 strictly enforces this minimum age requirement and will request documentary proof of age as part of the KYC verification process. Any account found to be held by a person under 21 will be immediately closed and all associated funds will be handled in accordance with applicable regulations.
2. Legal Capacity: You must be legally capable of entering into binding contracts under the laws applicable to you. Persons who have been declared legally incapacitated are not eligible to hold a Club7 account.
3. Jurisdictional Eligibility: You must not be a resident of, or accessing the Platform from, any jurisdiction in which online gambling is prohibited or restricted by law. It is your sole responsibility to verify that online gaming is permitted in your jurisdiction of residence before registering.
4. Single Account: Each player may only hold one active account. Registering multiple accounts — whether in your own name or through a third party — constitutes a material breach of these Terms.
5. Not an Excluded Person: You must not be subject to any self-exclusion order or voluntary exclusion arrangement with Club7 or any affiliated gaming operator.
6. Own Benefit: You must be registering and playing for your own personal entertainment and financial benefit, not on behalf of any third party.

To access the full functionality of the Club7 platform — including the ability to make deposits, place wagers, and process withdrawals — Players are required to complete the account registration process and submit to identity verification (KYC).

During registration, you are required to provide accurate, current, and complete information including, but not limited to, your full legal name, date of birth, residential address, email address, and a valid contact number. Providing false or misleading information is a breach of these Terms and may result in immediate account termination.

KYC Documentation Required:

• Valid government-issued photo identification (Malaysian MyKad, Passport, or Driving Licence)
• Proof of current residential address (utility bill, bank statement, or government letter dated within 3 months)
• A clear selfie photograph holding your identification document
• Payment method verification (where applicable for high-value withdrawals)

Club7 reserves the right to request additional documentation at any time. KYC verification is typically completed within 24–48 business hours of submission. Withdrawals may be withheld until verification is satisfactorily completed. Club7 shall not be liable for delays in withdrawal processing caused by a Player's failure to provide adequate documentation.

By accessing and using the Club7 platform, you agree to comply with the following conduct standards. Breach of any of these standards constitutes grounds for account suspension or permanent closure.

5.1 Prohibited Activities

The following activities are strictly prohibited on the Club7 platform:

• Use of automated software, bots, scripts, or artificial intelligence tools to place bets or interact with games
• Collusion with other Players to manipulate game outcomes or exploit platform vulnerabilities
• Systematic exploitation of bonus structures, including but not limited to bonus abuse, scalping, and matched betting using Club7 promotions
• Any form of money laundering, fraud, or use of the platform to process illicit funds
• Chargebacks or disputed transactions made in bad faith after winnings have been received
• Sharing of account login credentials or allowing third parties to access your account
• Harassment, abusive language, or threatening behaviour directed at Club7 staff or other players

5.2 Platform Availability

Club7 operates on a best-effort basis and targets a 99.8% platform uptime SLA. However, the Platform may be subject to scheduled maintenance, unplanned downtime, or service interruptions. Club7 shall provide advance notice of scheduled maintenance where practicable. We are not liable for losses arising from service unavailability, provided such unavailability does not result from our gross negligence.

5.3 Technical Malfunctions

In the event of a software or hardware malfunction that affects game outcomes or wagering results, Club7 reserves the right to void affected bets and refund the corresponding wager amounts to Players' accounts. Winnings generated as a direct result of a demonstrable malfunction are not payable.

All financial transactions on the Club7 platform are processed in Malaysian Ringgit (MYR). The following payment methods are supported:

• Online Banking (FPX): Maybank, CIMB, Public Bank, Hong Leong Bank, and other participating Malaysian banks via the Financial Process Exchange network
• DuitNow Transfer: Instant bank transfer via the DuitNow payment rail
• e-Wallets: Touch 'n Go eWallet, Boost, GrabPay
• Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and BNB — credited at the prevailing conversion rate at time of transaction confirmation

6.1 Deposit Conditions

• Minimum deposit amount: RM 30 (or equivalent in supported cryptocurrency)
• All deposit methods must be registered in the Player's own name. Third-party deposits are prohibited
• Club7 does not charge deposit fees, though your bank or e-wallet provider may impose their own transaction fees
• Deposits are credited immediately upon payment confirmation from the relevant payment provider

6.2 Withdrawal Conditions

• Minimum withdrawal amount: RM 50
• Maximum withdrawal amounts are subject to a Player's verified account tier and KYC status
• Withdrawals must be made to a payment method registered in the Player's name and verified during KYC
• Standard processing time is within 15 minutes for verified accounts; up to 24 hours in exceptional circumstances
• Club7 reserves the right to request additional verification before processing withdrawal requests above applicable thresholds
• Funds deposited through cryptocurrency and withdrawn as cryptocurrency are subject to blockchain confirmation times

Club7 offers various promotional incentives to eligible Players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the following general conditions:

• Each bonus offer carries specific wagering requirements that must be satisfied before any withdrawal of bonus-derived winnings is permitted. Wagering requirements are stated in full on each individual promotion page.
• Standard wagering requirements range from 10x to 35x the bonus amount, depending on the promotion type.
• Bonuses may only be claimed once per Player, per household, per IP address, and per device, unless otherwise explicitly stated.
• Club7 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, except where a Player has already accepted and commenced wagering under the promotion's terms.
• Wagering contributions towards bonus requirements vary by game type: slots typically contribute 100%, while live casino games and sports betting may contribute at a lower rate as specified per offer.
• Bonus funds expire if wagering requirements are not completed within the timeframe specified in the offer — typically 14 to 30 days from the date of crediting.
• Club7 reserves the right to reclaim any bonus and associated winnings from a Player's account if the bonus was obtained through fraudulent means or in breach of these Terms.

All wagers placed on Club7 are governed by the specific rules applicable to each game or market type. The following general rules apply across all betting and gaming activities:

8.1 Sports Betting

• Odds are subject to change until a bet is confirmed. The odds displayed at the moment of bet placement apply.
• In-play (live) bets placed after the outcome of the relevant event has been determined — due to data feed delays — will be voided and the stake returned.
• Palpably incorrect odds (manifest errors) do not stand. Club7 reserves the right to void bets placed at clearly erroneous odds.
• Sports betting markets covered include Liga Super Malaysia, English Premier League (EPL), La Liga, UEFA Champions League, UFC, badminton, and other international leagues as available.

8.2 Casino Games

• All electronic casino games use certified Random Number Generator (RNG) technology. Outcomes are independently audited for fairness.
• Published RTP (Return to Player) percentages are calculated over long statistical periods and do not guarantee individual session results.
• Live dealer game outcomes are determined by the physical actions of the dealer and are subject to the rules displayed on screen during gameplay.
• In the event of disconnection during a game round, the outcome shall be determined by the game server records, which are the definitive record.

Club7 is committed to promoting responsible gambling practices. We provide the following tools and resources to help Players maintain control of their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases are subject to a 7-day cooling-off period.
• Session Time Reminders: Configurable alerts notify Players after 30, 60, or 90 minutes of continuous play.
• Self-Exclusion: Players may voluntarily exclude themselves for periods of 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the active period.
• Reality Checks: Optional on-screen notifications during gameplay displaying session duration and net win/loss position.

If you believe you may have a problem with gambling, we encourage you to seek support. For Malaysian players, assistance is available from the Talian Kasih helpline (15999) and international resources such as GamCare. Full details are available on our Responsible Gambling page.

Club7 strictly prohibits gambling by persons under 21 years of age. If you are aware of a minor who has accessed or is attempting to access the Platform, please contact our support team immediately.

All content on the Club7 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of Club7 or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Club7 platform for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, modify, adapt, or create derivative works from any Club7 content
• Use any Club7 trademarks, logos, or brand identifiers without prior written consent
• Scrape, crawl, or systematically extract data from the Platform by any automated means
• Frame or mirror any part of the Platform on any other website or application

Any unauthorised use of Club7's intellectual property may result in civil and/or criminal proceedings. Club7 actively monitors for infringement and will pursue remedies available under applicable law.

To the fullest extent permitted by applicable law, Club7 shall not be liable for:

• Any indirect, consequential, incidental, special, or exemplary damages arising from your use of or inability to use the Platform
• Loss of profits, revenue, data, goodwill, or other intangible losses, whether arising in contract, tort, or otherwise
• Any damage or interruption caused by computer viruses, spyware, or other malware arising from your use of the Platform or any linked website
• Losses arising from Force Majeure events outside Club7's reasonable control
• Unauthorised account access resulting from a Player's failure to maintain the security of their login credentials

Where liability cannot be fully excluded under applicable law, Club7's aggregate liability to any Player in connection with any dispute shall not exceed the total amount of funds held in that Player's real money account balance at the time the dispute arose.

Club7 reserves the right to suspend, restrict, or permanently close any Player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions
• Suspicion of fraud, money laundering, or other illegal activity
• Failure to complete KYC verification within a reasonable timeframe
• Discovery that a Player is under 21 years of age
• Receipt of a valid self-exclusion request from the account holder
• Regulatory or legal obligation requiring account closure
• Detection of bonus abuse, multi-accounting, or system exploitation

Upon account closure for reasons other than Player breach, any verified Real Money Balance will be returned to the Player via their registered payment method within 10 business days, less any applicable fees. Bonus funds will be forfeited upon closure.

Where an account is closed due to breach of these Terms, Club7 reserves the right to withhold funds pending the outcome of any investigation. Club7 will cooperate with relevant authorities as required by law.

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction under which Club7 holds its operating licence.

In the event of a dispute between Club7 and a Player, we encourage the following resolution process:

1. Step 1 — Direct Resolution: Contact Club7 customer support via live chat or email at [email protected]. Our team will endeavour to resolve all disputes within 5 business days of receiving a formal complaint.
2. Step 2 — Escalation: If your complaint cannot be resolved at first contact, you may request escalation to our Compliance and Disputes team. Written submissions will receive a formal written response within 10 business days.
3. Step 3 — Third-Party Mediation: Where a dispute cannot be resolved internally, both parties may agree to submit to independent third-party mediation in accordance with applicable dispute resolution frameworks.

Nothing in this clause shall prejudice a Player's statutory rights under applicable consumer protection law.

Club7 reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments will take effect upon publication to the Platform. Where changes are material in nature — affecting Player rights, withdrawal conditions, or bonus terms — Club7 will make reasonable efforts to notify registered Players via email or an on-platform notification at least 7 days prior to the changes taking effect.

Your continued use of the Club7 platform following any amendment constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must cease using the Platform and may request account closure in writing to our support team.

We recommend Players review this page periodically. The "Last Updated" date at the top of this page reflects the most recent revision.

If you have any questions, concerns, or formal complaints regarding these Terms and Conditions, please contact the Club7 compliance and support team through the following channels:

For responsible gambling enquiries, please visit our dedicated Responsible Gambling page where self-exclusion and limit-setting tools are available, along with contact information for independent support services including Talian Kasih (15999) and GamCare.